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Customer Service Nightmares - Talk Freely
c/customer-service-nightmares
6
c/customer-service-nightmares
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johnson.jesse
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10d ago
A lady at the paint counter told me my mixing stick was wrong, and I lost it on her
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21
c/customer-service-nightmares
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wrenh65
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13d ago
Bought a $65 Bluetooth headset for work calls and it saved me from a full on meltdown during a karen call
1 comments
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26
c/customer-service-nightmares
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margaret99
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14d ago
Six months ago my store's returns desk was a war zone, now it's calm, and half my old crew thinks we sold out
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19
c/customer-service-nightmares
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sethc14
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16d ago
Just realized I can either eat a bad review or refund a lying customer, and I picked wrong
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25
c/customer-service-nightmares
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james_singh7
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17d ago
I quoted a lady $85 to snake her main and she called my boss 4 times before noon
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20
c/customer-service-nightmares
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foster.charles
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19d ago
My shop's front desk stopped refunding every complaint back in March, and the yelling actually went down
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17
c/customer-service-nightmares
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terry_wood51
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21d ago
Asked my pharmacy to refill my inhaler at the counter, then tried the drive thru, and the drive thru lady fixed in 4 minutes what took the counter 25
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3
c/customer-service-nightmares
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susana66
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21d ago
The hotel front desk went from calling me by name to pretending I didn't exist after one review
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7
c/customer-service-nightmares
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mila615
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21d ago
PSA: training new hires on the register while a line of 9 people stares at you is setting everyone up to fail
1 comments
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20
c/customer-service-nightmares
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sagep19
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24d ago
Hot take: I blew $220 on a "customer service masterclass" and learned less than one shift at my old call center
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2
c/customer-service-nightmares
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clairem47
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24d ago
Rant: My shift lead at the call center bet me $20 that saying sorry first makes angry callers worse, and he won
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2
c/customer-service-nightmares
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oliver_hunt
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24d ago
A regular at table 6 told me I was wrong to hate phone calls, and I can't stop thinking about it
1 comments
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17
c/customer-service-nightmares
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xenagarcia
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26d ago
My manager told me to match their energy, so I did, and now I'm in a meeting with HR
1 comments
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7
c/customer-service-nightmares
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mila_perry13
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29d ago
TIL the kid at the return desk in Dayton told me 'nobody checks the policy, we just scan it' and I think about that a lot
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27
c/customer-service-nightmares
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ellis.hayden
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1mo ago
I finally stopped arguing with the customer who wanted a refund on a 2 year old grill
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