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TIL my new coffee maker's warranty is void if you use filtered water
The carafe cracked after three weeks, and the rep said their policy excludes damage from 'non-standard water sources.' I had to buy a whole new one. Has anyone else run into a warranty rule that made no sense?
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jordan_young19d ago
Called the company and asked to speak to a supervisor. They replaced it after I argued that filtered water is actually better for the machine.
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hannah42219d ago
Honestly, I would have said that was a scam excuse a year ago. Then my buddy's air humidifier broke down. The warranty was void because he used distilled water, which the manual called an "unauthorized additive." It's like they look for any reason to say no. Now I read the fine print on everything, even the toaster.
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