A customer's simple comment made me rethink my whole approach to cable runs
I was finishing a job in a new build over in the Westridge neighborhood last month, running a line for a home theater setup. The homeowner, an older guy, watched me work for a bit and then just said, 'You know, that's going to be a real pain for me if I ever need to pull a new wire through there.' He was right. I had bundled everything super tight and stapled it down every six inches along the stud, the way I was taught. It looked clean, but it was basically permanent. I thought about it all drive home. Now, I still make it neat, but I leave a service loop at the box and use those plastic J-hooks instead of staples in the attic crawl spaces. It takes a few extra minutes, but the next guy, or the homeowner, will have a fighting chance. Has anyone else had a moment like that, where a bit of feedback from a client totally shifted a routine part of your work?