Pro tip: A shared spreadsheet saved our partnership from a huge mess last month
We had a project with a web design agency in Portland that started to go sideways. Their team was waiting on content from us, but our writer thought they had sent it. For three days, nothing moved. The client was getting annoyed. I remembered a simple Google Sheet we used for a plumbing job to track parts. I made one with columns for task, owner, due date, and status, and shared it. Suddenly, everyone could see the hold-up was a missing image file, not the text. We fixed it in an hour. The project finished on time. Why do we make this stuff so hard sometimes? Has anyone else found a basic tool that fixed a big agency communication problem?