Start by telling him you're basically a digital storefront manager. That usually clicks better than buzzwords. The pictures part is technically true but it's like saying a chef just heats things up. You're tracking what works, figuring out timing, studying what people actually want to see. Tell him it's like being a TV producer but for a brand's social feed. If he still doesn't get it just say you get paid to keep companies from looking stupid online. That one usually lands.

Three outages in one week is rough though lol. @nancy524 i get the whole just get a backup battery thing but maybe they just wanted to vent without getting a tech support lecture.

Thinks it makes a good tradition @mila_perry13, but damn, three times is a pattern not a joke.

Betty's upside down trick beats my zip tie method, that's next level lol.

Whoa hold on, I gotta push back a little here! I actually think you can totally fix a chili that forgot the chili powder. You had the right idea with cayenne but you gotta add some cumin too, that's what gives it that deep chili flavor. Plus a little smoked paprika goes a long way. I've definitely had to emergency doctor a pot of chili before and it turned out fine, just took an extra 10 minutes of tasting and adjusting. Honestly sometimes my best creations come from those "oh crap" moments where I have to get creative.