Henry's right, starting from the bottom every time is a rookie move. You learn pretty fast that a bad blockage just laughs at a brush coming up from the fireplace. That Burlington job was the wake-up call, but there were a few messy ones before it that should have tipped me off. Now the first thing I do is check the flue with a camera, because guessing just wastes everyone's time.

Isn't that just digging for stuff to make you sound better? I get what hannahw30 is saying about finding numbers, but it feels like padding. Most bosses just say "good job" in an email, not "saved 10 hours." Forcing numbers from old calendar invites seems like a stretch and makes the skills section look fake.

Shocked by looking back at my entries" is the realest thing I've read all day.