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Finally got our new inventory system to sync with our online store after 3 weeks of nightly troubleshooting.

Turns out the issue was a single, outdated API key from our payment processor that was causing all the order data to get stuck, and I only found it by comparing logs line by line for two hours on Tuesday night.
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3 Comments
jamie101
jamie10123d ago
Been there. A good diff tool saves lives.
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price.tara
price.tara19d ago
Ugh, tell me about it. I got stuck for a full day once because one config file had spaces and the other used tabs. Beyond Compare finally showed me the difference plain as day. I mean, it was such a simple thing to miss.
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oscarb77
oscarb7723d ago
Honestly, "comparing logs line by line" is the worst kind of detective work. It feels like such a dumb waste of time for a single bad setting. Glad you finally got it sorted.
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