Clearing out the junk works way better than counting it because the chips can't call your name from the store. Toss the easy stuff, keep one small treat you actually have to go out for, and the late night trips dry up on their own.

Was the ticket really the only reason he thought medium was okay for chicken? Not long ago I would have said pulling someone mid rush is too harsh, you ride it out and talk after close. Then I watched a guy at my old spot send out underdone wings on a Saturday and we got a complaint to the health dept two days later. That one visit cost the owner thousands and almost his license. So yeah, this changed my mind. Raw chicken is not a teachable moment at the pass, it is a stop everything moment. Timing is bad but a shut down is way worse.

Its the same math as when companies cut the call center to save a few bucks and then lose customers forever cause nobody can get help. Short term numbers look great on a spreadsheet but the people actually doing the work see the fallout way before the boss does. Saving pennies to lose dollars is like the official business plan everywhere now.