My uncle's shop in Toledo still uses a two-post lift from the 80s. I used to think those new four-post ones were overkill until I saw how much easier they make working on modern cars with all the battery packs and sensors. Now I get why shops are switching over.

Reminds me how often we use small lies to smooth over social friction. I see it all the time when people fake phone calls to leave a boring chat or claim prior plans to avoid an event. It's become the default way to handle minor discomfort without direct confrontation.

Send a short bullet point email with the key points and offer to hop on a call if they want more detail.