Shoutout to the day I got zero complaints at the call center in Atlanta

It was a Tuesday about 6 months ago, and I swear every single call I took ended with the customer saying thank you. One guy even asked to speak to my supervisor just to say I was helpful, which never happens. I think it was because the phone system was actually working that day and nobody got transferred three times. Has anyone else had a day where everything just clicked and you didnt want it to end?

3 comments

3 Comments

hollyg5918d ago

Got the same thing after we got a new phone system upgrade.

kimreed18d ago

Oh man that's the best feeling when the universe just lines up and you get a perfect shift like that.

ben20618d ago

Kim, you nailed it with "the universe just lines up" because that's exactly how it feels. It's like everything clicks and you don't have to fight for it. And yeah @hollyg59, I bet that phone system upgrade made a huge difference too, sometimes a small change can totally reset your day. I've had shifts like that where the phone just stops ringing at the right time and the paperwork flows smooth, it's almost spooky how good it feels. You just sit there thinking don't mess this up don't jinx it but deep down you know it's a gift. It's nice when work reminds you it can actually be enjoyable now and then.