Actually my friend's book club had that exact shift last year.

Totally get that, @flores.leo. Speed from less searching is real.

Ugh, I should've called them sooner. I tried to be a hero and look at my own water heater last year and left a huge mess of old pipe tape and random bolts on the floor. These guys came in after my disaster, swapped the whole unit, and you'd never know I'd been in there. They even found a weird washer I dropped. Super clean, totally put my sad DIY attempt to shame.