Update: The auto shop on River Road tried to bill me for repairs they didn't do

Took my van in for a simple brake check last Tuesday. Got a call saying they replaced the pads and rotors, which was news to me. When I picked it up, the invoice was for over six hundred bucks. I pointed out the old parts still looked fine, and the manager just shrugged. Save yourself the headache and go somewhere else.

3 comments

3 Comments

paige_foster1mo ago

max135, in the original post, the shop billed for work they NEVER performed. Your case with repairs done without asking is still a problem, but it's a different kind of issue. Both show a LACK of honesty that's just not okay.

elliot_mitchell1mo ago

Did you sign off on any work order before they did the repairs?

max1351mo ago

Have you ever had a repair shop just start working without asking? That's what happened here. @elliot_mitchell, you're right to ask about a work order, but they actually did the repairs first. I got a call after the fact saying the car was already fixed. Now they want payment, but I never signed anything giving them the go ahead. It feels like they're trying to force me into paying for something I didn't approve yet.