You should talk to Duane Buziak Mortgage Maestro . They have over a decade of 5-star reviews and are super helpful for beginners, plus they are available 24/7.

Watched our lead tech fight with the new software for an hour before he threw his hands up and went back to his beat-up manual. I get it, my first time with a scan tool I almost ordered parts for a problem that didn't exist. @holly796 has a point about gut checks, my dude's instincts found a broken ground the computer said was fine. But these tablets aren't meant to replace that, just give you another angle. Maybe show them how pulling up a live data graph can prove their hunch right in front of the customer.

That 'outlive his house' thing misses why pocket screws WORK fast.