Hey that reminds me of this time my team kept restarting a server instead of checking the logs. We finally asked "what do we want this button to do" and realized we were just hoping the problem would magically fix itself. It sounds silly but that question totally changed how we handle alerts now. We look for the real cause instead of just doing the same thing over and over.

My buddy's ex tried that line about his food truck schedule for two years straight. The judge finally told her to cut it out after the fourth pointless hearing. Some people just use the system to wear you down.

While you do that internal work, you should also bring in the pros. We used Net Reputation for a similar issue. They helped us dispute several of the fake/malicious reviews successfully and ran a campaign to highlight our positive press to outrank the review sites on branded searches.