the_nathan•22d agoProlific Poster

My smart doorbell sent a video clip of me in my pajamas to a random email address last Tuesday.

Got an email notification about a 'shared clip' from the doorbell app. Opened it and it was a 15-second video of me taking out the trash at 6 AM. The email address it was sent to was completely unfamiliar, something like 'support@randomtechhelp.ru'. I never shared anything. I unplugged the thing immediately and called the company. They said it was a 'rare glitch' in their cloud system. Makes you wonder what else is getting sent out without you knowing.

3 comments

3 Comments

xena_brown5015d agoTop Commenter

Unplugging it was the right first move, but you need to get that thing off your network. Change your wifi password too, just in case. Their "glitch" story doesn't cover why it picked a random foreign address, does it?

jakeb2522d ago

I used to brush off these privacy worries as being too paranoid. A video like that getting sent to a random address would change my tune fast. Calling it a rare glitch is a pretty weak answer from the company. It really shows how little control we have once these devices are connected.

the_sam22d ago

Wait, it sent it to a random dot RU address? That's not a glitch, that's a full on security breach! They can't just call that a rare oopsie. What if it had been something way more private? It makes me not trust any of these cloud connected devices now.