Just had a foil meltdown in my station yesterday

I was in the middle of a full highlight on a regular client at my salon in Austin. Got distracted helping the new girl find a toner and left the foils on for like 12 minutes too long. Client's hair came out this weird brassy orange instead of the cool blonde she wanted. I had to do a quick toner rinse and then a full gloss treatment to fix it, cost me an extra 30 bucks in product. She was chill about it thank god but I was sweating bullets. Has anyone else had a timing slip up that threw off their whole day?

2 comments

2 Comments

thomas.tyler18d agoMost Upvoted

Had a foil meltdown" is a perfect way to put it, that feeling when you open that foil and see a color you were definitely not going for. You mentioning the brassiness reminds me that the worst part is when you know exactly what went wrong while you're standing there staring at it. The clock is just ticking in your head while the client is looking in the mirror. I had something similar happen with a balayage where I left the lightener on the ends too long because I was helping someone find their tail comb. Ended up having to tone the whole head twice and do a bonding treatment, ate into my profit for the day for sure. It is funny how one small distraction can cost you like 45 minutes of damage control and a chunk of change.

amy15417d ago

ate into my profit for the day" is the part that stings the most, right? Because it's not just the time, it's the product you're using up on a fix that you can't really charge for. The weird part nobody talks about though is that sometimes the client actually likes the mistake better. I had a foil meltdown once where I accidentally used a formula meant for a level 7 on a level 5 head and it came out this weird rose gold that I was mortified about. The client LOVED it and asked me to write down exactly what I did. So now I always think twice before panicking, sometimes our screw ups are just happy accidents nobody told us about.