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Remember when we had to explain what a hard drive was to customers?
Back in 2008, a man brought his desktop into my shop in Omaha and asked if I could 'empty the cup' inside his computer because it was full. He had heard about memory and thought it was a physical container. I showed him the actual hard drive, opened his My Documents folder, and we deleted about 2,000 duplicate vacation photos together. Do you ever miss those simple, hands-on teaching moments with clients?
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drew9656mo ago
Those moments were honestly kind of frustrating and inefficient.
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troy4946mo ago
Yeah, "frustrating and inefficient" hits home, @drew965. I got past that by just blocking out short, focused times for those tasks. It stopped the whole day from feeling wasted and made a real difference.
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