T
14

Rant: I spent 6 months doing fade lines wrong in Austin before a client told me

I've been cutting for about 2 years, mostly walk-ins at a shop off Riverside. I thought my fades were clean, felt confident about it. Then this older guy sits down last Thursday and after I finish, he just looks in the mirror and says 'son, your guideline is crooked, you started it too high on the left side.' At first I wanted to defend myself but I grabbed my comb and checked, he was right. I had been eyeballing the natural curve of the head instead of drawing a straight horizontal line across the occipital bone. Every fade I did was subtly off, which is why some clients never came back. Thankful he told me instead of just walking out. Has anyone else had a client point out a flaw that changed how you work? How'd you fix it fast?
1 comments

Log in to join the discussion

Log In
1 Comment
williamhill
...and honestly that's the thing about this trade, most clients will just vote with their feet and you never know what you did wrong. I read somewhere that barbers who work in busy shops pick up bad habits faster because nobody has time to correct them, they just get passed over for the next chair. Took me a long time to learn that a straight line across the back isn't about the head's natural curve, it's about the bone underneath. You got lucky that old guy took the time to school you, most folks just leave a bad review on Yelp now. I'd say take that correction and run with it, maybe even look up a few videos on finding the occipital bone before your next shift, it'll click fast once you know what to feel for.
4