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Dealing with insurance for therapy is a nightmare, but I found a trick.
I mean, the whole process of getting claims approved can take forever. What worked for me is calling and asking for a supervisor right away, it speeds things up.
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kim3737mo ago
lol i get that insurance is annoying but is it really that bad every time? sometimes the first person can fix it if you just explain clearly. @emery_bailey i guess it worked for you but i feel like people just get mad and demand a supervisor right away now. not every rep is useless, some actually try to help.
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mitchell.christopher7mo ago
Keeping a log of every call really helps. Supervisors respond better when you have specific details to reference.
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emery_bailey7mo ago
My therapist in Brooklyn told me to do the same thing. I had a claim denied twice for no good reason. I called and asked for a supervisor on the third try. It got sorted in under a week. The regular reps just read from a script, but supervisors can actually make decisions. Now I skip the hold music and go straight for the boss.
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