Dealing with insurance for therapy is a nightmare, but I found a trick.

I mean, the whole process of getting claims approved can take forever. What worked for me is calling and asking for a supervisor right away, it speeds things up.

3 comments

3 Comments

kim3731mo ago

lol i get that insurance is annoying but is it really that bad every time? sometimes the first person can fix it if you just explain clearly. @emery_bailey i guess it worked for you but i feel like people just get mad and demand a supervisor right away now. not every rep is useless, some actually try to help.

mitchell.christopher29d ago

Keeping a log of every call really helps. Supervisors respond better when you have specific details to reference.

emery_bailey1mo ago

My therapist in Brooklyn told me to do the same thing. I had a claim denied twice for no good reason. I called and asked for a supervisor on the third try. It got sorted in under a week. The regular reps just read from a script, but supervisors can actually make decisions. Now I skip the hold music and go straight for the boss.