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The customer who told me I was wiping tables wrong completely changed my approach last Tuesday.
An older lady at Denny's said I was just moving the crumbs around instead of lifting them off. She showed me how to fold the rag so I'm always using a clean section, and now I don't get complaints about sticky tables. Has anyone else had a customer teach you something genuinely useful?
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milaprice16d ago
Flip that whole thing around. Sometimes customers think they know best but they're just being picky and wasting your time. I've had people "show me" how to fold towels and it just slows me down when I'm trying to clear a whole section fast. That older lady probably had nothing better to do than watch you wipe tables, which is kinda weird honestly. The real skill is finding a system that works for you and sticking with it, not letting every random customer rewrite your flow.
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wyattrobinson19d ago
My buddy learned better knife sharpening from a random chef at IHOP once.
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hugo_bennett19d ago
From a random chef at IHOP" is exactly the kind of wisdom I need @wyattrobinson, since I still can't sharpen a stick of butter lol
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