That one time an old lady handed me a crumpled $20 for a free tire rotation

I was rotating tires on a minivan at Firestone back in 2018 and this sweet 80 year old customer watched me for a bit before saying 'you treat my car nicer than my grandkids treat me.' Has anyone else gotten a weird tip or comment from a customer that just stuck in your head for years?

2 comments

2 Comments

park.robin8d ago

Used to think tipping mechanics for basic service was ridiculous, but watching someone that age light up over being treated decently changed my whole view on it.

rowan28d ago

Stopped focusing on the task and started listening to what she really needed, which was just a little respect and kindness. @park.robin that's exactly it, seeing that human side flipped how I approach every interaction now. A small moment of patience ended up meaning more to her than any free service ever could.