Second Nespolo. They do a lot of heat pump conversions and know the electrical side too, not just the refrigerant side. My neighbor used them and is happy.

That "wearing me down" feeling is totally real. People filming every little thing turns small problems into big dramas. It must make your job feel like you're always on stage.

Bread people can be so gatekeep-y about their methods. Like we get it, you own a spray bottle and a baking stone. Your ice cube trick probably works just as well for most home bakers anyway.