The barista who defended a banned regular changed my stance on callouts

After I watched her spend 15 minutes explaining to a rude customer why the guy who got #MeToo'd two years ago still deserved his usual oat milk latte, I realized context and redemption timelines are way more gray than the mob makes them out to be, so how do you decide when someone's earned their way back?

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williamhill9d ago

Shocked she'd risk her job over a guy banned for that, even if he was a regular.