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The cashier's genuine interest in my day reminded me why we bother with small talk in business.
Her asking about my weekend showed how personal touch turns customers into regulars.
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simonb9228d ago
Wait, a cashier showing genuine interest? That feels rare these days. Phoenix_flores has a point about how it usually just makes things more awkward.
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janar1623d ago
Yeah, it's a total coin toss. Sometimes it feels nice, other times you can tell they're just reading a script and it gets weird. Really depends on the person and the day.
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phoenix_flores28d ago
My attempts at small talk usually just make the whole checkout process last longer and more awkward for everyone.
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