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Just realized my best hire in 6 years almost didn't get a callback because of one line on her resume
Three years back I was hiring a second groomer and I had 40 resumes on my desk at the salon in Portland. I skipped over one because her last job listed a gap of 8 months with no note, and I figured she'd flake. My lead groomer pushed me to call her anyway, and she turned out to be the most reliable person I've ever had on payroll, still with me now. Last week I was going through old files and found her resume in the reject pile, and I just sat there for a minute. I had a rule in my head about gaps that I never once tested, and it almost cost me my best worker. Now I want to know how other owners here screen for reliability without leaning on stuff like gaps or job hopping. What actually tells you someone will show up?
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reesemiller28d ago
Admitted to myself a while back that I was wrong about this exact thing. I used to toss resumes with gaps or short stints because I figured it meant they'd bail on me too, and then I had a guy who'd job hopped four times in two years turn out to be my most loyal employee for five years running. What actually tells me someone will show up is how they talk about the work itself, not the dates on a page. I ask them what went wrong at their last place and listen for whether they take any blame or just point fingers, because the ones who can own their part are the ones who stick around. Now I barely look at the timeline and just call the people who seem like they actually care about the job.
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