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Took me 4 hours to void one $7.50 return at register 3 because our system kept freezing
A lady came up with a returned candle that smelled like a wet basement and our POS locked up the second I scanned it. I had to call a manager who was on break, then reboot the whole terminal twice, and the screen just kept spinning on the same error code. By the time it finally cleared I had a line of 9 people and one guy yelled at me like I built the software myself. Any other cashiers deal with a register that crashes on a basic return, or is it always the small stuff that fights back the hardest?
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patricia_green216d ago
Would a candle that smells like a wet basement even be worth $7.50? Our system did the same thing last month over a $3 pack of gum, locked up right at the barcode scan and took 20 minutes to come back. It never crashes when a corporate guy is watching, just when you have 9 people breathing down your neck. That guy yelling at you like you wrote the code is the real kicker.
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