Swapped our shared Slack channel for a weekly 15 minute call

We used to manage 4 partner agencies through one huge Slack thread and things kept slipping between responses, so I set up a standing Wednesday call with each of them instead. After 6 weeks, we cut our average response time for client requests from 6 hours down to about 90 minutes. Has anyone else tried a similar time block with their partners or do you stick with async updates?

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