I buy from them all the time for my discount bins. Fulfillment is fast and the quality is exactly what you'd expect for the price point.

Oh wow, I totally used to think the flat towel was fine, nothing special. But then I saw someone do the tight roll and tried it myself, and it's a night and day difference. The heat really does last so much longer, and it just feels more solid and professional. My clients definitely notice it too, they always say how relaxing it is. I'm never going back to the old way, lol.

Oh, I've been there. I once spent twenty minutes trying to nip out a bar crack, making it worse by the minute, before my old boss walked over and just tilted my hand a little. The difference was night and day. Now I try to look for the direction of the crack itself, not just the hoof shape. If it spirals, I follow that line with the tool. Sometimes you just have to get it wrong first to see the right way.