Unpopular opinion: I hit 40 dead drives in a single bucket and started rethinking my whole intake process

Margaret Patel · 2026-09-30T10:15:04.544587+00:00

I keep a 5 gallon bucket under my bench for drives customers leave behind, and I finally counted it on a slow Tuesday at the shop. Forty drives. Nine of them actually spun up fine and had recoverable data on them. That means I was one lazy sweep away from wiping nine customers' stuff, and two of those people had already called asking if I still had their old drive. I started tagging every drive with the ticket number and a date before it touches the bucket, but I know plenty of techs who just toss them in a drawer. How do you all track drives that come in for imaging versus ones the customer abandons?

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Unpopular opinion: I hit 40 dead drives in a single bucket and started rethinking my whole intake process | Computer Technicians - Talk Freely