Just lost a solid $50 to a parking meter app glitch in Chicago

I was rushing to a meeting downtown and used the ParkChicago app to pay for two hours. The app took the money from my account but never started the timer on the meter, so I got a ticket. I tried to dispute it with the city, but they said the payment and violation systems don't talk to each other, so I was out the ticket cost. Has anyone found a better way to handle mobile parking payments that doesn't risk this double charge?

3 comments

3 Comments

king.stella1mo ago

Check the app's help section because they might have a direct way to fix this. I had a similar glitch once and found a form to submit for a refund on the payment. The ticket is a separate fight with the city, but you might get your parking fee back. Always take a screenshot of the confirmation screen right after you pay, it's the only proof you have.

the_holly1mo ago

Actually, the city sometimes accepts the app receipt as proof of payment for the ticket dispute.

park.robin1mo ago

My screenshot folder is just parking fails now.